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Design for the Stupid

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** SiteBuilderNews - 4/25/2002 Issue
** Helping You Build A Better Website
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In This Issue of SiteBuilderNews:

=> 1. Editor's Note
=> 2. Article: Design for the Stupid
=> 3. Site Builder Tip
=> 4. Sites for Site Builders
=> 5. Site Builder News

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1. Editor's Note
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Hello SiteBuilders,

Gerry McGovern has a simple message: people can be stupid, and
designers who don't realize this are just as stupid. Read on
for the rest of his advice.

--
Dan Grossman
edi-@sitebuildernews.com

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2. Feature Article:
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Design for the Stupid
by Gerry McGovern

The days of the Web as a frontier for pioneers are over. In a
growing number of countries, the Web reflects society at large.
eBay, AOL, and Yahoo! have long had sites that are simple and
easy to use. Web design needs to focus on ordinary people who are
relatively unfamiliar with the Internet. Simplicity is the number
one characteristic of site design that works.

Customer: "I'd like to buy the Internet. Do you know how much it
is?"

Customer: "How much does it cost to have the Internet installed?"

Customer: "Can you copy the Internet for me on this diskette?"

Customer: "I would like an Internet, please."

Customer: "I just got your Internet in the mail today..."

Customer: "I just downloaded the Internet. How do I use it?"

Customer: "I don't have a computer at home. Is the Internet
available in book form?"

Customer: "Will the Internet be open on Memorial Day tomorrow?"

Customer: "Are you sure that the Internet isn't closed for the
night?"

These are all supposedly real quotes from real people, taken from
a Web site called Computer Stupidities. If you think the people
who said these things are really stupid, then you shouldn't be
designing Web sites.

"Indeed, from Titanic to Chernobyl -- and in 9 out of 10
accidents in the air and on the road -- human error has accounted
for vastly more fatalities than malfunctioning parts or
sabotage," The Economist wrote in March. When it comes to our
tools, we make stupid mistakes all the time. Good design takes
this into account and seeks to minimize the mistakes we might
make.

People can't spell. Google recently published a very long list of
the misspellings of Britney Spears's name. You'd be amazed at the
amount of ways one name can be misspelled (or mistyped). Did
Google sit back and laugh? No. It implemented a function that, if
it thinks you have misspelled something, suggests the correct
spelling. That's good design.

Repeatedly, I receive email from designers who tell me my
thinking on Web design is so 1996. They inform me that in 2002,
people are much more educated and demand innovation and
excitement.

The reality is that there is a much greater need for simple Web
design today than there was in 1996. Back then, we had pioneers
and early adopters who tended to hunger for the new and exciting.
Today, the vast majority of people on the Web do not see
themselves as pioneers. They see the Web as a utility they can
use to pay their phone bills or check out holiday offers.

According to Nielsen//NetRatings's analysis of Internet access
during January 2002, of the 172.8 million Americans with Internet
access 55.5 million did not go online at all that month.

Cars have been around a lot longer than the Internet. Cars are
vastly easier to use than computers. Yet people still make all
sorts of driving mistakes. When it comes to the Internet, even
intelligent people will do the most amazingly stupid things.

We need to stop pushing the envelope and cease living on the
cutting edge. People make stupid mistakes all the time. What's
really stupid and truly, breathtakingly moronic is designers who
don't recognize this fact.

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Gerry McGovern is a Web consultant and author. His most recent
books are Content Critical and The Web Content Style Guide,
published by Financial Times Prentice Hall. His personal Web site
is at http://www.gerrymcgovern.com

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3. Site Builder Tip
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This Week's Tip: GifOptimize Please

When deciding what to write about, many items came to mind,
but none as often (or persistent) as the need for fast loading
web pages as it relates to the graphics in your web site.

How many times have you gone to a web site, only to find that
you had time to go get a cup of coffee while you waited for the
page to load? You probably only waited because you desperately
wanted or needed something at that site. Otherwise - you would
have surfed on to another site.

Let me suggest something, my friend - always "gif-optimize"
your graphics prior to posting them. My favorite online tool
for this is located at http://www.gifoptimizer.com. You may
optimize a gif off your desktop or after you have uploaded it.
The instructions are simple and clear.

An example of a Graphics Company with a reasonably fast
loading page is Corel at http://www.designer.com. I would
love to provide you with a not-so-good example, but I would
rather not insult anyone. I think you get the "picture."

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Deborah Anderson, of AndersonCreations.com, teaches web design
and internet marketing in addition to publishing Webmaster Tips
Weekly. Subscribe free by sending a blank email to
mailto:subsc-@webmaster-tips-weekly.com
http://webmaster-tips-weekly.com/webtips

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4. Sites for Site Builders
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Computer Stupidities

This site is the home to pages and pages of hilarious computer-
related quotes. If you're in need of some humor during your work
day, read a few pages of Computer Stupidities and see just how
computer-illiterate people were during the '90s.

Check it out at... http://rinkworks.com/stupid/

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5. Site Builder News
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Poor security leaves Web sites open to hack attacks
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Megaknight Technologies: The special host for special people
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Website turns tax buster
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IBM releases new Web Service tools
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Web Hosting on Auto Pilot
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Web Hosting Radio Brings Top Hosting Company CEOs to Your Home
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Web Hosting News: Interland Named 'Rising Star'
http://c.moreover.com/click/here.pl?e36603463&e=6592

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